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I AM A
MERCHANT 

Register Here
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The fastest tax refund in the world

At Planet, we make it easy for merchants to join our platform with a hassle-free, paperless registration process. Our friendly Customer Happiness Center is always here to help you every step of the way. Once you're approved by the FTA, registration typically takes just 3-5 working days. We'll send you a welcome kit with an online training link to guide you through the entire process. And to make things even easier, we'll send you an invoice every 15 days for tax refunds claimed by tourists.

Want to find out more?
  • We provide the merchant a fully digital paperless experience.
  • Simple, free registration.
  • Dedicated account management services
  • Data insight and analytics
  • The legacy method
  • The snapshot method
  • The fully digital paperless method
  • The tourist shall receive the tax free transaction from the merchant.
  • They shall then visit the Planet validation point at the exit points. 
  • They should present the same travel document they used to enter the country. 
  • They should choose a refund method - Cash, Card, or Digital Wallet.
  • Planet will process the refund within 9 days. If they haven't received their refund they should contact their bank or card issuer.
  • Provide full real-time history of tax refunds from the day of registration.
  • Track key metrics such as top nationalities, total tax free sales, top locations, and much more.
  • Allows the business to identify patterns and trends related to international shoppers.
  • Enables our partners to track performance in terms of conversion.
  • Planet provides dedicated account merchant services that cater to the specific need of your business.
  • Your account manager can provide you with unique insight based on trends and patterns across your business.
  • On-ground support for key shopping locations.
  • Our call center is always available during our operating hours to handle all queries related to the services.
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Planet makes you happier

coma

Seddiqi Holding is pleased to partner with Planet Tax Free, as we collaborate towards easing our customer’s journey via a seamless and transformative experience. With customer centricity at the core of our business, we look forward to our ongoing partnership and …

Gopal Vinod Kumar
client
coma

Planet Tax Free has shown their commitment to be innovative, supportive and user-friendly. Our recent integration should reflect very positively not only on operations but also our most important ‘customers’. Our experience with Planet is very satisfactory especi…

Seethalakshmi Selvaraj
client
coma

Planet has significantly boosted the attraction of tourist customers at Grand Stores. The team's cooperation and support have been exceptional, making marketing and operational efforts seamless and highly effective. Their innovative solutions have truly made the …

Ayman Emran
client
coma

From the very beginning, our association with Planet Tax Free has been nothing short of exceptional. The integrated solution you offer has streamlined our processes, making transactions smoother and more efficient. One of the standout qualities of Planet Tax Free…

Sameer Ashok Kashikar
client
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